A Purchase
Making a purchase couldn’t be easier. Just browse our catalogue and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “View Shopping cart” and you will be asked for the few details that we need to be able to satisfy the order. We try to ensure that all items on the website are in stock although inevitably sometimes we do run out of stock of some items. When we sell out of a product we will try to either remove it from the website or mark it on the website as “awaiting stock”. If in the exceptional circumstance that we take your order for an item, but run out of stock prior to your order being dispatched, we will backorder for you. We will endeavour to email you with the option to cancel your order if you would rather not wait. We accept Visa (not Electron), Switch, MasterCard, Sterling Cheque, Postal Orders and Money orders. When ordering, the website will give you the option of sending your credit card information or other method of payment via phone, Royal Mail or over the internet.
Shipping And Handling
The website calculates based on set postage values already entered into our system. This varies depending on the shipping destination. Please choose a shipping destination option that is appropriate to your order. We use various couriers in order to get the best combination of service and value for money for our customers.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using industry standard 128-bit SSL encryption.
Guarantee on products we sell.
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. All products also carry a minimum of 1 year’s warranty against failure and defects under reasonable operating conditions. This does not affect your statutory rights as a consumer.